Extension
Troubleshooting
Common issues and solutions for the DMTR Chrome extension.
Common issues
Side panel shows "No entity detected"
- Verify you're on a supported site (PitchBook company or investor profile page)
- Check that the content script is injected: open DevTools on the page → Console → look for DMTR-related messages
- The PitchBook DOM structure may have changed — check if
h1elements exist on the page
Side panel shows an error
- Verify the DMTR API is running at
http://localhost:3100 - Test the API directly:
curl http://localhost:3100/health - Check the service worker console:
chrome://extensions/→ DMTR extension → "Inspect views: service worker"
Extension icon doesn't appear
- Ensure the extension is loaded and enabled in
chrome://extensions/ - Pin the extension from Chrome's extension menu (puzzle piece icon)
Entity not resolving
- The entity may not be in the seed data. The development seed includes ~20 companies.
- Check the API directly:
curl -X POST http://localhost:3100/v1/intelligence/resolve -H "Content-Type: application/json" -d '{"name": "Company Name"}' - The fuzzy matching threshold is 0.75 — very different names won't match
After rebuilding, extension doesn't update
- Click the reload button on the extension card in
chrome://extensions/ - Close and reopen the side panel
- If content scripts don't update, refresh the PitchBook page